Reviews
Reviews
Everything is good. Buzzers answered immediately food nice.
This was my first meeting and found everything went very well and very informative, further meetings will be held.
Everything really good. 'Excellent care', mum said. 'They do everything and I don't even know its being done'.
Excellent, very welcoming, empathetic know what to do and when to do it. They take good care of all my needs.
Caring and very excellent care. Do not know what would be improved.
The care we received has been outstanding especially from Hannah, Amelia, Bev, Anna and Jackie. The carers go out of their way to make us feel comfortable and the kitchen staff are amazing too. The cleaning staff are great, Kelvin and Sharon are kind and polite and also do all they can to help. Polly has been incredible.
The only thing we can think of that could improve the peace and quiet is if people close doors rather than slamming them shut!
Everything has been good. Everyone is always very helpful. They go out of their way to make life better. Care is very attentive.
Brilliant care and communication.
Lovely facilities.
Maybe ask family members if they are comfortable being in the room for personal questions before asking incase they/patient would prefer then to wait outside the room.
Everybody made me feel so welcome, safe and cared for and all with smiley faces.
I had the opportunity of going in the garden in a wheelchair. It is very important to have a change of scenery and out of bed!
Encourage the staff - it also gives them fresh air!